Returns & Refunds


Please complete the form included within your parcel and return to us within 14 days of purchase. We suggest you obtain proof of postage from your post office for peace of mind.

Failure to complete the enclosed return form will invalidate the return and may result in the rejection of the return.

*Please note - due to regulatory law, we cannot accept returns of any medication including NFA-VPS licensed products



Refunds will be issued on the item value (less any shipping charges) the same day your returned order is processed via the same payment method (either credit / debit card or PayPal) and can take several working days depending on your bank clearing time.